Privacy and cookie statement
Privacy-sensitive data or personal data is processed via the Niessen Carcleaning website. We respect your privacy and treat your personal information carefully and confidentially. The processing of your personal data is done in accordance with the General Data Protection Regulation (AVG). In this privacy and cookie statement we explain which personal data we collect and use, and for what purpose. We recommend that you carefully read this statement.

Use of your data
When using our website and services, you leave certain information with us. That may be personal data. For example, when requesting a quote, we ask for some personal details. We process the following data from you (partly depending on the actions you take on our site):

• License plate of your vehicle
• Vehicle type and characteristics
• Name and address data
• e-mailaddress
• Phonenumber
• IP-address
• Login details when using our dealer portal

The above information is used for the following purposes:

• Making an offer for the requested service
• Let you use our services
• Requesting services via the website and using the functionalities of the website
• Grant access to your account and associated work orders
• Handling your work assignment and informing about its progress
• Answering questions asked via the website
• Informing about malfunctions and maintenance of our website services
• Improve our services

Retention periods
The above information is stored as long as you use our services. If you no longer use our services for more than 12 months, your personal data will be made anonymous.

Requests by third parties
Niessen Carcleaning offers companies the possibility to publish the quotation request form on their website after an agreement has been made with the relevant company. Niessen Carcleaning remains responsible for the storage and security of data collected via this service and makes a processing agreement with the relevant company for the protection of personal data.

Security
To prevent abuse of and unauthorized access to your personal data, we take appropriate security measures.

Distribution to third parties
Niessen Carcleaning does not provide your information to third parties, except in the case of a legal claim or when this is necessarily related to the delivery of a product or service as a result of a purchase order or service request.

Adjusting your data
Customers can view and adjust their customer data by logging in to our dealer portal. Once logged in, go to 'user data'. Here you can view and change your contact details. For one-off assignments requested via a quote request you will receive a link to view the assignment. No personal data is shown on this to protect your data.

Your rights
If you have provided us with personal data, you can send us a request to view, change or delete this data. In addition, you have the right to limit the processing of your personal data, to object to this or to export your data. Please contact us by sending an email to info@carcleaning.nu

Cookies
Our website only uses so-called functional cookies to make our website and online services more user-friendly. A cookie is a small and temporary file that is stored on your computer. These cookies are placed by our own website and Google Analytics. The collected data is completely anonymous, so no privacy sensitive data is shared with third parties.